Business challenge and solution
Full intelligent automation of order-to-cash cycle based on data analytics. Data ingestion involving transactions, orders, service production and logs, either in batch or streaming format, along with user-defined business rules. The challenge is to organize and publish the view on revenue assurance by pointing the risks, errors and accuracy over revenue cycle period involving several organizations across business network.
Benefits of the solution
Improvement in accuracy of revenue increase, providing leading indicators or potential risks and benefits for business operations. Dealing with 100+ million transactions annually involving 100+ organizations in business network and reaching accuracy level of 90% at daily basis, online, allowing speeding up the billing process thus shortening cash collection.
- Automated root cause analysis leading to higher customer satisfaction
- Unifying qualitative and quantitative surveys
- Demand forecasting and operational planning leading to working capital efficiency
- Increasing customer orders process efficiency
- Pricing validation improving both revenue and customer satisfaction
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